Please note that the times reflected in this agenda are listed in the time zone where the event takes place. For this event, the time zone is Mountain Daylight Time. ALL TIMES ARE SUBJECT TO CHANGE.

7:30 am - 4:30 pm
Option 1
7:30 am - 4:30 pm - Option 1
Registration
7:30 am - 8:30 am
Option 2
7:30 am - 8:30 am - Option 2
Breakfast
8:30 am - 8:40 am
8:30 am - 8:40 am
Welcome Aboard!
Bill Craib, SVP, Enterprise Learning, Human Capital Institute
8:40 am - 8:50 am
8:40 am - 8:50 am
On Your Behalf: Building Strategic HR Capabilities
Chuck Feltz, CEO, Human Capital Institute
8:50 am - 9:00 am
8:50 am - 9:00 am
Thought Leadership Comments
9:00 am - 9:45 am
9:00 am - 9:45 am
Strategies for Using Authenticity to Connect to the Workforce
Peter Lynch, Former Head of Global Talent Management, Social Responsibility and Inclusion, Great-West Financial
9:45 am - 10:25 am
9:45 am - 10:25 am
Morning Networking Break
10:25 am - 11:05 am
10:25 am - 11:05 am
Creating a Culture of Innovation
Kelly Elliott, HR Deputy Director, NASA
11:05 am - 11:45 am
11:05 am - 11:45 am
Starting the Employee Experience with Onboarding
11:45 am - 12:15 pm
11:45 am - 12:15 pm
Creating “On Demand” Innovation
Jason Lauritsen, Workforce Culture Expert and Author
12:15 pm - 1:15 pm
12:15 pm - 1:15 pm
Lunch
1:15 pm - 2:15 pm
Option 1
1:15 pm - 2:15 pm - Option 1
The Critical Components Needed for Mapping an Employee Experience
1:15 pm - 2:15 pm
Option 2
1:15 pm - 2:15 pm - Option 2
Innovation Sprint – Option 1
Jason Lauritsen, Workforce Culture Expert and Author
2:15 pm - 2:25 pm
2:15 pm - 2:25 pm
Room Change
2:25 pm - 3:05 pm
Option 1
2:25 pm - 3:05 pm - Option 1
Integrating Innovation into the Planning of the Employee Experience
2:25 pm - 3:05 pm
Option 2
2:25 pm - 3:05 pm - Option 2
How to Improve Employee Loyalty and Productivity By Showing You Care
3:05 pm - 3:45 pm
3:05 pm - 3:45 pm
Afternoon Networking Break
3:45 pm - 4:25 pm
Option 1
3:45 pm - 4:25 pm - Option 1
Performance Conversations that Foster Adaptability for Change
3:45 pm - 4:25 pm
Option 2
3:45 pm - 4:25 pm - Option 2
Generating Pride and Connection: Incorporating Rewards and Recognition into the Journey
4:25 pm - 4:30 pm
4:25 pm - 4:30 pm
Room Change
4:30 pm - 5:10 pm
4:30 pm - 5:10 pm
Performance Conversations that Foster Adaptability for Change
5:10 pm - 6:30 pm
5:10 pm - 6:30 pm
Networking Cocktail Party
7:30 am - 4:30 pm
Option 1
7:30 am - 4:30 pm - Option 1
Registration
7:30 am - 8:30 am
Option 2
7:30 am - 8:30 am - Option 2
Breakfast
8:30 am - 8:50 am
8:30 am - 8:50 am
Welcome Back: Day 2
Bill Craib, SVP, Enterprise Learning, Human Capital Institute
8:50 am - 9:05 am
8:50 am - 9:05 am
Thought Leadership Comments
Armen Berjikly, Senior Director of Strategy, Ultimate Software
9:05 am - 9:45 am
9:05 am - 9:45 am
Strategies, Tools, and Best Bets to Raise the Roof with Enthusiasm and Excitement
9:45 am - 10:25 am
9:45 am - 10:25 am
Grouping Key Data Points to Find the Right Insights that Predict and Guide Behaviors
Shawnté Holland, Head of Employee Engagement, Vanguard
10:25 am - 11:05 am
10:25 am - 11:05 am
Morning Networking Break
11:05 am - 11:45 am
Option 1
11:05 am - 11:45 am - Option 1
Creating an Agile Mindset for Sustained High Performance
Matt Phillips, Author and High-Performance Coach, Pro Athlete Advantage
11:05 am - 11:45 am
Option 2
11:05 am - 11:45 am - Option 2
Coaching Managers to Connect, Recognize, and Develop
Elaine Lee-Payne, HR Director, EJ Gallo Wines
11:05 am - 11:45 am
Option 3
11:05 am - 11:45 am - Option 3
One on One Coaching
11:45 am - 11:55 am
11:45 am - 11:55 am
Room Change
11:55 am - 12:35 pm
Option 1
11:55 am - 12:35 pm - Option 1
Measuring the ROI and Business Outcomes of the Employee Experience
11:55 am - 12:35 pm
Option 2
11:55 am - 12:35 pm - Option 2
Engaging a Multigenerational Workforce
12:35 pm - 1:35 pm
12:35 pm - 1:35 pm
Lunch
1:35 pm - 2:35 pm
Option 1
1:35 pm - 2:35 pm - Option 1
Helping Managers Set Expectations, Create Direction, and Provide Accountability
1:35 pm - 2:35 pm
Option 2
1:35 pm - 2:35 pm - Option 2
Innovation Sprint – Option 2
Jason Lauritsen, Workforce Culture Expert and Author
1:35 pm - 2:35 pm
Option 3
1:35 pm - 2:35 pm - Option 3
One on One Coaching
2:35 pm - 3:15 pm
2:35 pm - 3:15 pm
Afternoon Networking Break
3:15 pm - 3:50 pm
Option 1
3:15 pm - 3:50 pm - Option 1
One on One Coaching
3:15 pm - 3:55 pm
Option 2
3:15 pm - 3:55 pm - Option 2
High Impact Engagement Strategies for Small and Mid-Sized Organizations
3:55 pm - 4:05 pm
3:55 pm - 4:05 pm
Stretch Break
4:05 pm - 4:35 pm
4:05 pm - 4:35 pm
Engaging and Motivating with Low Cost Strategies
Jonathan Singel, Head of Talent Acquisition, Americas, Spotify
4:35 pm - 5:05 pm
4:35 pm - 5:05 pm
Creating A Culture That Retains High Performers
Kathie Patterson, Kathie Patterson, Chief Human Resource Officer, Ally Financial
7:30 am - 10:30 am
Option 1
7:30 am - 10:30 am - Option 1
Registration
7:30 am - 8:30 am
Option 2
7:30 am - 8:30 am - Option 2
Breakfast
8:30 am - 8:50 am
8:30 am - 8:50 am
Welcome Back: Day 3
Bill Craib, SVP, Enterprise Learning, Human Capital Institute
8:50 am - 9:00 am
8:50 am - 9:00 am
Thought Leadership Comments
9:00 am - 9:50 am
9:00 am - 9:50 am
Hacks, Tools, and Low-Cost Strategies That Make a Big Bang
Sarah Bettencourt, Executive Vice President Human Resources, PointClickCare
9:50 am - 9:55 am
9:50 am - 9:55 am
Stretch Break
9:55 am - 10:25 am
9:55 am - 10:25 am
Manager Accountability: The Key to Creating a Culture of High Performance
Sarah Bettencourt, Executive Vice President Human Resources, PointClickCare
10:25 am - 10:30 am
10:25 am - 10:30 am
Stretch Break
10:30 am - 11:00 am
10:30 am - 11:00 am
Our Employees are Suffering in Silence: Powerful Social Science Solutions to Ease Their Pain
Robert Stewart, Ph.D., HR Administrator and Faculty, Brigham Young University Idaho
11:00 am - 11:45 am
Option 1
11:00 am - 11:45 am - Option 1
Channels not Dams: Constructing Feedback Flows for Improved Performance and Engagement
Jenna N. Filipkowski, Ph.D., Head of Research, Human Capital Institute (HCI) MaryFran Heinsch, Research Analyst, Human Capital Institute (HCI)
11:00 am - 11:45 am
Option 2
11:00 am - 11:45 am - Option 2
One on One Coaching
11:45 am - 12:15 pm
11:45 am - 12:15 pm
Developing Your Action Plan: Guided Collaborations
Bill Craib, SVP, Enterprise Learning, Human Capital Institute

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