Monday, July 29

11:10 am - 11:50 am

More than 50% of Heads of Engagement believe acting on engagement results is among the greatest challenges associated with moving the engagement needle, according to a Gartner/CEB study.

So how do we overcome this challenge?

At Vanguard, we believe the answer is about creating the most accurate and comprehensive understanding of the employee experience and empowering local leaders with those insights so that action can take place at all levels of our ecosystem.

In this session, you will hear about how different data sources are combined to uncover organizational insights and the impact it’s had on the ability to take meaningful action.

You will learn about:

  • Things to consider when defining your listening architecture
  • Approaches and examples for combining data sources to extract insights
  • Strategies for translating insights into actions

Shawnté Cox Holland

Head of Culture & Engagement

About Shawnté Cox Holland

Shawnté Holland is a business strategist specializing in Organizational Effectiveness. With over 15 years of experience, Shawnté uses innovative and research-based approaches to organizational and job design, team management, leadership development, and employee experience in order to create high-value outputs for organizations.

As the Head of Employee Engagement for the Vanguard Group, she oversees evolving how Vanguard continuously assesses the existing employee experience, drives actions to improve it, and ensures that a healthy and authentic communication loop exists between leaders and employees. Prior to joining Vanguard, Shawnté worked for Gartner Consulting leading engagements and conducting research for private and public sector clients related to defining the people strategies needed to enable IT operations. Shawnté holds certifications in project management from PMI, change management from ProSci, and is certified by the Federal CIO Council for technology leadership.

Shawnté is a graduate of the University of Virginia’s McIntire School of Commerce, holds a M.S. in Technology Management from George Mason University, and is finishing up coursework toward a Doctorate in Business Administration from Wilmington University. Her research is focused on evolving Human Resources practices to better translate organizational culture into business performance. Shawn enjoys travelling and exploring cultures, spending time with family and friends, and is the proud wife and mother of husband Ivan and daughters Kennedy (7) and Klarke (3).