Monday, July 292:25 pm - 3:05 pm
An employee experience is made up of thousands of moments – large, small and seemingly insignificant. In the past these moments were often made of contractual obligations, punitive programs, and monetary rewards. Today employees are looking for something more – a sense of purpose, a flexible workplace and an employer that cares about them as individuals. When they feel a sense of care, they’re more engaged, productive, and loyal – leading to a better customer experience and therefore, business results. In this session hear, how Ryan LLC evolved its employee experience from a “grind” to a coveted experience focused on employee well-being, growth and customer success.
During this session you will:
- Hear new research on the science of care – and how it positively impacts employee well-being, engagement, retention, and loyalty
- Learn from the successes and challenges of Ryan LLC as it has reinvented its employee experience over three decades
- Unpack the business case for employee well-being, engagement, and care – and how a CHRO can communicate their value to the C-suite
- Leave inspired to create a better environment for employees to learn, develop, and thrive