Tuesday, July 30

2:00 pm - 3:00 pm

Lightning rounds are a fast-paced way to share, network and learn from facilitators and peers.  Attendees will choose 3 out of 5 skill-based topics for 20 minutes of firehose learning that’s fun!  Lightning rounds are designed to include exercises and best practice discussions to ensure attendees leave with newly honed skills.


  • Crafting the Employee Experiences
  • Retaining High-Performers in a Tight Labor Market
  • Fostering Inclusion, Equity and Belonging
  • Using Engagement Analytics for Action
  • Strategies to Help Managers Engage their Teams



  1. Shawnte Holland, Head of Employee Engagement at Vanguard
  2. Natalie Saiz, Special Assistant to the Center Director for Organizational Change, NASA Johnson Space Center
  3. Kelly Duff, Employment Engagement Leader, Allstate
  4. Kaisa Wieneke, Assistant Director, Employee Well-Being at Mayo Clinic
  5. Jenna N. Filipkowski, PH.D., Head of Research at the Human Capital Institute (HCI)
  6. MaryFran Heinsch, Research Analyst at Human Capital Institute (HCI)
  7. Robert Stewart, Adjunct Professor, Brigham Young University
  8. Jason Lauritsen, Speaker, Author, and Consultant

Shawnté Cox Holland

Head of Culture & Engagement

About Shawnté Cox Holland

Shawnté Holland is a business strategist specializing in Organizational Effectiveness. With over 15 years of experience, Shawnté uses innovative and research-based approaches to organizational and job design, team management, leadership development, and employee experience in order to create high-value outputs for organizations.

As the Head of Employee Engagement for the Vanguard Group, she oversees evolving how Vanguard continuously assesses the existing employee experience, drives actions to improve it, and ensures that a healthy and authentic communication loop exists between leaders and employees. Prior to joining Vanguard, Shawnté worked for Gartner Consulting leading engagements and conducting research for private and public sector clients related to defining the people strategies needed to enable IT operations. Shawnté holds certifications in project management from PMI, change management from ProSci, and is certified by the Federal CIO Council for technology leadership.

Shawnté is a graduate of the University of Virginia’s McIntire School of Commerce, holds a M.S. in Technology Management from George Mason University, and is finishing up coursework toward a Doctorate in Business Administration from Wilmington University. Her research is focused on evolving Human Resources practices to better translate organizational culture into business performance. Shawn enjoys travelling and exploring cultures, spending time with family and friends, and is the proud wife and mother of husband Ivan and daughters Kennedy (7) and Klarke (3).

Natalie Saiz

Special Assistant to the Center Director for Organizational Change
NASA Johnson Space Center

About Natalie Saiz

Natalie serves as a senior advisor to the Center Director for organizational change efforts. Formerly the Director of NASA JSC’s Human Resources Office for 11 years and currently on the Center Director’s staff, Natalie is known for partnering across disciplines to produce effective outcomes. Her expertise includes leadership, organizational change and culture, employee engagement, and building collaborative relationships.

Here are some of her career achievements:

  • Served as an internal consultant in the Safety Mission Assurance Office focused on organizational change, competency development, and improved customer/program relationships
  • Led the development of a 3-5 year strategy to integrate products and services between Center infrastructure organizations (Information Resources and Center Operations Directorates)
  • Led a strategic initiative to outline roles and responsibilities between Procurement and CFO focused on “common ground” and opportunities for integration and collaboration. Purpose was to provide integrated business management services to Center customers
  • Led a team of division-level leaders to integrate the newly formed Exploration Science and Integration Directorate, focused on building one organization and one team; conducted an organizational assessment and recommended specific changes to the organizational structure
  • Led JSC’s Shuttle Workforce Transition focused on both the civil service and contractor workforce
  • Developed the Agency-level Program/Project Development Program for high potential NASA leaders focused on large scale engineering development efforts (Ran 3 classes; 94 participants—2 Center Directors, 5 Deputy AA’s, 8 Program Managers/Deputies, 21 Directors/Deputies)
  • Significant driver of Inclusion and Innovation at JSC. Co-led a significant culture change effort focused on employee engagement, creativity, and innovation
  • Post-Columbia accident, a primary driver in the establishment of a Joint Leadership Team (JLT) comprised of contractor and senior leaders to focus on effective communication and resolving conflicts throughout a 15,000+ workforce; co-led the development of “JSC’s Expected Behaviors” (still in use today)
  • Served on two Astronaut Selection Boards, 2009 and 2013
  • Executive coach for key leaders at Johnson Space Center

Special Honors and Awards: 

  • NASA Exceptional Service Medal
  • University of Houston-Clear Lake, Distinguished Alumna
  • NASA Outstanding Leadership Medal
  • Awarded the Santiago Rodriguez Diversity Award presented by Great Minds in STEM
  • Presidential Rank Award


  • Master of Arts- Human Resources, University of Houston – Clear Lake
  • Bachelor of Business Administration, University of New Mexico

Kelly Duff

Employment Engagement Leader

About Kelly Duff

Kelly Duff is an employee engagement leader at Allstate, based out of the company’s Chicago location at the Merchandise Mart. She leads a team of engagement specialists across Allstate’s Talent Centers in Charlotte, NC, Irving, TX, Northbrook, IL, and Tempe, AZ.

Kelly earned her Bachelor of Arts degree in Communications from Elmhurst College. She previously worked for iHeart Radio Chicago and the Chicago Tribune. She is also an award-winning author who writes contemporary romance and has performed onstage in Chicago at Steppenwolf and Mary’s Attic.

Kaisa Wieneke

Assistant Director, Employee Well-Being
Mayo Clinic

About Kaisa Wieneke

Kaisa Wieneke, MPH, is the Assistant Director of Employee Well-Being for Mayo Clinic, and Assistant Professor of Healthcare Administration and Family Medicine at the Mayo Clinic College of Medicine in Rochester, Minnesota. In her role, Kaisa leads the employee well-being strategy which supports the health and well-being of Mayo Clinic’s 65,000 employees. She has published multiple articles on Mayo Clinic’s focus on well-being champions and the engagement of supervisors for supporting employee well-being. Kaisa earned her Bachelor of Arts degree in Health Fitness and Health Education from Gustavus Adolphus College and her Masters of Public Health from the University of Minnesota’s School of Public Health.

Jenna N. Filipkowski, Ph.D.

Head of Research
Human Capital Institute (HCI)

About Jenna N. Filipkowski, Ph.D.

Jenna N. Filipkowski, Ph.D. is the Head of Research at the Human Capital Institute (HCI) and she lives to make work better for everyone. With her research, Jenna is responsible for providing rigorous, insightful analysis and actionable reporting that helps business and human resources decision-makers drive results.

Previously, she spent several years as a talent assessment consultant and research scientist. She received her M.S. and Ph.D. in Industrial-Organizational Psychology from Wright State University and her B.S. degree from Ursinus College. Jenna completed International Coach Federation (ICF) Accredited Coach Training Program at the University of Texas, Dallas and obtained her ACC credential from the ICF.

Over the past six years at HCI, she has authored over 45 research papers on a variety of talent management topics such as coaching, leadership development, talent acquisition, and employee engagement. She has presented her work at numerous professional conferences, magazines, and academic publications. Jenna is a member of the American Psychological Association and the Society for Industrial/Organizational Psychology. Jenna lives in Cincinnati, Ohio with her husband, son, and dog named Lolly.

MaryFran Heinsch

Research Analyst
Human Capital Institute (HCI)

About MaryFran Heinsch

MaryFran Heinsch is a Research Analyst at Human Capital Institute. She brings a background in quantitative and qualitative methods in the Social Sciences to her role in providing research and analytical support at HCI. Prior to her current role, MaryFran has worked in non-profit, research, and higher education. She received her B.S. degree from Loyola University of Chicago and her M.A. in Anthropology from the University of Chicago.

Robert Stewart, Ph.D.

HR Administrator and Faculty
Brigham Young University Idaho

About Robert Stewart, Ph.D.

Robert Stewart is an HR professional, university professor, and corporate consultant. He is an expert in relationship and financial wellness and specializes in helping individuals and companies reduce organizational stress and increase organizational wellness.

With an MBA (emphasis in Human Resource Management) and years of corporate experience, Rob understands contemporary business needs and how intentionally investing in human capital can increase employee productivity, engagement, and retention (all while improving the bottom line).

However, it is Rob’s social science background (PhD in Family & Human Development and 13 years of university teaching) that allows him to provide a unique approach to employee performance and wellness. For years, he has taught a variety of relationship and money management courses at different universities and finds joy in helping individuals succeed. More recently, he has taken these lessons from the classroom to the boardroom.

Specifically, Rob enjoys helping organizations understand the substantial “invisible” costs (and opportunity costs) associated with the financial and relationship stress that employees bring with them to work each day.  Though this relationship and financial stress is often invisible to leadership (due to the stigma attached to discussing such challenges), Rob provides solutions that help organizations help their employees improve their overall wellness, engagement, and productivity.  Connect with Rob at www.thesocialsciencesolution.com.

Heather Younger

Author of “The 7 Intuitive Laws of Employee Loyalty”

About Heather Younger

Heather Younger gets it.  As a best-selling author, international TEDx speaker, podcast host, facilitator and Forbes Coaches Council coach, she has earned her reputation as “The Employee Whisperer”.  Her experiences as a CEO, entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator and mother all lend themselves to a laser-focused clarity into what makes employees of organizations and companies – large and small – tick. 

Heather has facilitated more than 150 workshops, reaching +100 employers and their employees. Her motivation and philosophy have reached more than 20,000 attendees at her speaking engagements on large and small stages.  Companies have charted their future course based on her leading more than 100 focus groups.  In addition, she has helped companies see double-digit employee engagement score increases through implementation of her laws and philosophies.  She has driven results in a multitude of industries, including banking, oil & gas, construction, energy, and federal and local government.

Heather brings a tenacious and inspirational outlook to issues plaguing the workforces of today.  Her book “The 7 Intuitive Laws of Employee Loyalty” hit Forbes Must-Read list and is a go-to source for HR professionals seeking insight into their organization’s’ dynamics.

Heather’s writing can also be found on her blog at CustomerFanatix.com, as well as articles in the Forbes, Huffington Post, Thrive Global, American Express Open Forum, and more.  Coupled with her Leadership with Heart podcast, weekly videos and employer newsletters, Heather stays connected to organizations long after she leaves the stage or conference room.

When all the emails are returned and the mic is turned off, Heather acts as co-manager of her busy household in Aurora, Colorado with her husband, where they oversee their four children.  

Mark Hacker

Senior Faculty

About Mark Hacker

Jeanne Kerr

Senior Faculty Partner

About Jeanne Kerr