Tuesday, July 30

3:40 pm - 4:20 pm

Old business technology is letting down your most important customer — the employee.

As more digital natives enter the workforce, and as the digital IQ of multi-generational employees increases, the gap between business and consumer technology gets smaller. Today’s employees expect their workplace to deliver the same intuitive platforms, interfaces and interactions they experience in their everyday lives. Organizations who want to positively impact customer satisfaction outside the business must first prioritize the employee experience. Join the leading edge in the consumerization of business technology and find out how you can provide intelligent, omni-channel and engaging employee experiences across the enterprise.

Key takeaways:

  • Understand the business value of prioritizing the employee experience
  • Learn the challenges and successes of National Bank of Canada’s digital transformation
  • Discover the latest in the consumerization of business technology

Simon Bonanno

Senior Director, Reliability and IT Service Management
National Bank of Canada

About Simon Bonanno